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Frequently Asked Questions

Why do I need help from Brady Billing?

When you own your own dental practice, you and your staff already have more than enough to handle in terms of patient flow, scheduling, procedures, equipment, and much more. When you add in complicated medical billing for Obstructive Sleep Apnea (OSA) treatment, your hectic schedule can reach a breaking point. Instead, trust this process in the dependable hands of Brady Billing. We have plenty of experience working with insurance companies to ensure this necessary and life-changing procedure is appropriately covered by your patient’s existing benefits, and we know you’ll be amazed by how easy the process is once our team gets involved.


Why is your company the right choice for my practice?

We aren’t just another run-of-the-mill billing company that doesn’t understand the day-to-day realities of your work – we were created by a dental office just like yours for other dental offices. The team at Brady Billing has firsthand experience in the difficulties you’re going through as you try to incorporate new treatments, and we want to support you every step of the way.

What is an insurance authorization?

Insurance authorization occurs when Brady Billing assists you and your patient in securing payment for certain health services and/or needed equipment from their insurance company.

How long will the verification process take for my patient’s insurance?

In most cases, Brady Billing is able to complete this process in just 24 hours, allowing you to start treating your patient that much faster.

What is a claim appeal?

A claim appeal is necessary when the patient’s insurance company has denied their claim for reasons that are incorrect or ill-informed. Brady Billing will seek compensation by submitting the needed documentation and requesting that the third-party payer reconsider its decision.


What is a GAP exception?

A GAP exception is a request for the patient’s insurance company to honor their in-network benefits even though they’re seeing an out-of-network provider. At Brady Billing, we will demonstrate the need for exceptions however we can and help you fight for the coverage your patient deserves.

How do I get started?

Requesting a free phone consultation at Brady Billing couldn’t be easier! Contact us today if you’re ready to improve your billing processes or if you simply have a question for our team.

What are the advantages of using a third party biller?